We have a flat 7 days free return/exchange policy from the date of delivery in case of damaged/manufacturing defect/wrong item delivered. You should keep the item in original packaging and not use it. If you do not like our product please inform us prospergroupofficial@gmail.com with the reason of your dislike and your order ID within 24 hours of delivery of the product. You should keep the item in original packaging and not use it. Any used products will not be taken back.

We are based in Jogeshwari West, Mumbai-400102 and any shipments outside India will be taken back in case of Damaged Condition / Manufacturing Defect / Wrong Item Delivered. In case of Damaged Condition / Manufacturing Defect / Wrong Item Delivered the return charges will be beard by us. In case of International Shipments, you do not like our product you ship the product back to us & we can refund up to 10$.

To return the product you can email us at prospergroupofficial@gmail.com with your order number, product photos (4-5 photos) that you want to return and the reason for return or call us at +91 9930125722, Monday-Sunday (10AM - 10PM) to raise a return request. We will arrange for a pickup from our courier partner. In case the pickup service is not possible in your area or delayed due to high volume, we will request you to send the product yourself

and we will reimburse you for the courier charges upto ?100.

Once the reverse pickup is done it takes 4-5 days for the product to reach our warehouse. After arrival of your sent product at our warehouse it takes our team 24-48 hours to process your cash refund / exchange product.